Privacy Policy

 

Information Collection and Use

-We do not store customer credit card details

e-itca.org website is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Application Form

We request information from the user on our application form. Here a user must provide contact information (name, mailing address, and email address). This information is used to contact the applicant regarding the services on our website for which they have expressed an interest. This information is also used for billing purposes and in the event of any problems or concerns for which we may need to contact the applicant. This information uses HTTPS for encrypted and secured data transmission.

Log Files

We may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

e-itca.org website does not share any demographic or personal information with anyone.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. The application form and payment sections are encrypted with HTTPS technology. If you have any questions about the security at our Web site, you may contact us.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Our customer’s information is never given to any outside parties.

 

Return Policy

 

Please read everything on our website and online about any information about the IDP before you submit your application.

Please note that the mandatory requirement based on both UN Conventions 1949 & 1968 is the grey colour booklet, not the card, the card is in case of losing the booklet till we send** the newly printed booklet. 

Cancellation of application due to Japan or South Africa will deduct 10% for general services once the note is mentioned on our countries page.

You may cancel your application within one day but will deduct our services cost of 30%* unless we issued or we issued and sent the softcopy* or printed it out, Shipping is not refundable, We will pay the return shipping cost if it is our error, and, not if the shipment went out to the destination. Please contact us immediately if you receive a damaged, defective, or incorrect item.

We do not accept returns of certain items:

1. Items returned more than 7 days* of delivery.

2. Items not in their original condition, damaged, or missing elements.

3. Products with missing information scratched or altered security holograms.

4. Items purchased from other companies.